Page 2 of 2: businesses ranked 101-137 of 137. Ranked by score and relevance, start from the top or open the full map view.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Long-standing clients return year after year for thoughtfully planned tours and tour guides who tend to practical details like halal meals and prayer times. However, when an April 2026 Turkey trip faced airline-imposed cancellation, Amar's handling fractured: one-way WhatsApp updates, weeks of silence, inconsistent refund offers to different participants, and stonewalling on alternatives left 25 people-including elderly travellers-stranded without clarity. The firm cited force majeure but reviews argue they sidestepped their own terms-and-conditions refund pathway. Positive trips (Korea, Turkey, and beyond) highlight polished execution: attentive staff, comfortable hotels, and guides like Mr Manvinder who earn specific praise. Repeat bookings suggest satisfaction when tours proceed as planned. The crisis reveals gaps: communication breaks down under pressure, responses fragment across the group, and the company falls silent rather than engage frustrated clients.
Both reviewers experienced reliable, on-time service with professional drivers and clean buses. Corporate bookings ran smoothly with no hitches noted.
Half the reviews are five-star and highlight food and convenience, but the other half report severe wait times, schedule cuts blamed on traffic, and confusion about which stop you are at. Most of the day can be spent waiting for buses.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Review evidence is limited to a single 4-star rating with no text. Their website lists inbound and outbound tours across Malaysia, Indonesia, Philippines, and Maldives, plus corporate travel services.
Grand Holidays earns steady praise for handling cruises smoothly, with staff like Wendy and Ms. Moon earning specific mention for staying in touch before departure and securing good rates. Recent reviews emphasize stress-free bookings and detailed updates. Older complaints about communication lapses and language barriers on group tours persist in the record, though recent five-star feedback suggests improvement. The core strength is cruise packaging, especially Royal Caribbean, where customers report thorough coordination and competitive pricing. Phone responsiveness and guide English proficiency remain watch-outs for multiracial groups.
Both reviewers gave five stars. One praised the unique itinerary and excellent service on a comfortable trip. The other noted convenient weekend parking. Evidence is limited to two reviews.
All 14 reviews rate the business five stars. Customers praise the quality and cleanliness of the fleet, fast responses to enquiries, and staff hospitality. Vehicles arrive on time and the service feels reliable despite the luxury positioning.
Several guides stand out for knowledge and friendliness-Wilson, Sasi, Lionel, and Balan consistently earn praise for making tours educational and enjoyable, and vehicles are often described as clean and punctual. Yet communication failures plague the company: callers go unanswered, guides disappear mid-tour, and cancellations are met with silence or rigid policy repetition instead of customer care. Driver conduct also varies sharply-some praised for safety, others flagged for dangerous lane changes and poor attitude. Tours to Malacca, Batu Caves, and Cameron Highlands receive the strongest praise for content and pacing. The disconnect suggests inconsistent operational standards: excellent frontline staff on some bookings, disappearing responsiveness on others, and airport transfer drivers operating outside that quality envelope.
Punctual service with warm driver rapport appeals to some travellers, though pricing complaints and driver conduct concerns surface in a thin review base.
One five-star review cited professional service and reasonable pricing for bus rental in town. Evidence is limited to a single review from a year ago.
Five-star reviewers praise smooth booking processes, friendly staff, clean vehicles, and value-for-money packages, particularly for large group tours. Yet a significant minority report money collected then services not delivered, fake tickets, and no refunds or response to complaints. The gaps between positive and negative experiences are stark. Staff have handled visa applications within 24 hours for some customers. However, repeated one-star reports spanning five months allege coordinated scams targeting Kerala trips at RM2,000 per person, with cancelled bookings and fabricated AirAsia tickets that do not exist in the airline's system. Post-payment communication reportedly deteriorates markedly.
Tetsin Travel operates as an established agency with a track record for speed and reliability, though recent feedback highlights inconsistent staff helpfulness and a frustrating tendency to redirect queries rather than resolve them directly.
Five one-star reviews in the past four months paint a pattern of operational failures: unqualified guides on Taman Negara treks, blanket refund denials despite advertised policies, and abandonment when bookings went wrong. Two recent five-star reviews offer no detail. The business claims a 100% refund policy on its website but customers report being ignored when trying to use it. Communication failures and lack of backup planning have left customers stranded.
Most recent feedback warns of broken promises: tours advertised as longer or better-equipped arrive identical to cheaper competitors, with staff avoiding responsibility. Older five-star reviews describe smooth six-day packages with skilled guides, but the bulk of recent evidence shows disorganization, price mismatches, and lack of transparency on closures or changes.
Sunway Travel earns strong praise for named staff members who manage complex bookings and last-minute changes with patience and warmth, particularly on cruises and multi-country trips. However, some clients report slow handling, inflated pricing, booking discrepancies, and group seats scattered across different aisles, prompting demands for triple-checking paperwork before payment.
Limited review data: all 4 Google reviews are five-star. The business states it offers personalized travel planning, themed tours, flights, hotels, airport transfers, and 24/7 assistance across Asia, Australia, and New Zealand.
Five-star reviews praise a cooperative team and smooth travel experiences, but a one-star complaint describes rude, unhelpful guides, poor planning, and inflated costs on an eight-day tour. The limited review pool makes patterns hard to confirm.
All four reviews rate Orient Escape five stars. Reviewers praise the friendly service and wide range of tour packages available.
Two one-star reviews from six years ago cite poor service, disrespect toward customers, and communication breakdowns including abrupt call terminations. Limited recent review evidence makes it difficult to gauge current standards.
KCM Holidays holds a perfect 5-star average across Google reviews. Detail is limited to ratings alone, so the basis for praise cannot be confirmed from review text.
Kris International Traveltours offers flight booking, hotel reservations, tour packages, visa assistance, and car hire from their Bangsar base. Limited recent review evidence; one older note flagged parking difficulty in the area.
Clasic Tours has built a reputation over many years for knowledgeable tour planning and visa arrangements, with reviewers praising staff expertise and helpfulness. One dated complaint noted dismissive treatment of a solo walk-in customer, though recent reviews emphasize professionalism and established credentials.
One long-standing client praised five years of reliable service; others noted friendly staff and fast booking. Older complaints flag unclear charges on tickets and unresponsive phone support, though most recent feedback is positive.
Reviewers report friendly staff and good service experiences, though one customer encountered a closed office at stated hours and staff unwilling to engage at the door. Recent review evidence is limited.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Review evidence is limited; no individual customer feedback is available. The business lists private customized tours, corporate travel coordination, and airport transfers across multiple Asian and European destinations from their Kuala Lumpur base.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Review evidence is limited. Shamma World Services operates from Taman Universiti, Petaling Jaya and states 16 years in business. Their website lists bus, van, corporate shuttle, student shuttle, airport transfer, and city tour services across Peninsular Malaysia.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-27