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TM Tours & Travel Sdn Bhd (HQ)

Updated 2026-09-15 · 5,046 reviewed · 304 listed · Scored from 33 Google reviews · How we rank ›

4.9(33) 82 composite score See reviews on Google ✓ Google-verified Publishes prices
Corporate & Group ToursAirport Transfer & Transport ServicesDay Tours & City SightseeingVisa & Travel Document ServicesCustom & Private ToursMuslim-Friendly / Halal Tours
TM Tours & Travel Sdn Bhd (HQ)
Location
Titiwangsa, Wilayah Persekutuan
Services
Corporate & Group Tours, Airport Transfer & Transport Services, Day Tours & City Sightseeing
Reviews
33
Ranking
#20 in Corporate & Group Tours
Best for
Multigenerational and faith-focused groups seeking organized tours with attentive staff continuity and accessibility support

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-17.

What reviewers think

Customers report consistently smooth, well-planned trips across multiple destinations. TM Tours handles logistics, stays responsive to questions, and provides named staff (Liza, Rajev, Judy) who go beyond standard service-from assisting blind pilgrims during Umrah to guiding travelers through Mossy Forest history.

Their Umrah packages receive particular praise for hotel placement near the Haram and attentive group management. International and domestic tours cover Korea, Indonesia, Thailand, and Malaysia. Support extends before boarding and throughout travel, with staff maintaining contact to ensure comfort and resolve concerns in real time.

Praised for
  • responsive and timely communication
  • excellent organization and planning
  • knowledgeable and caring staff
  • stress-free experience
  • support throughout entire journey
responsive-communicationwell-organizedknowledgeable-guidefriendly-staffpunctual
Best for: Multigenerational and faith-focused groups seeking organized tours with attentive staff continuity and accessibility support
Think twice if: No significant complaints noted in available reviews; business shows strong consistency

Strengths

  • 33 years' operating history (since 1991)
  • Staff named in reviews and known to regular customers
  • Specialized Umrah/Hajj service with accessibility support
  • Real-time communication and problem-solving throughout trips

Worth knowing

  • Staff named: Liza, Rajev, Judy
  • Umrah hotels positioned near the Haram in both Makkah and Madinah
  • Specialized support for blind pilgrims during Umrah
  • Group leaders accompany tours and manage timekeeping
  • Tour guides provide historical context (e.g., Acheh history, Mossy Forest ecosystem)

What reviews say by service

Muslim-Friendly / Halal Tours
Umrah/Hajj customers praise hotel placement near Haram, group leadership, and accessibility support for blind pilgrims
Corporate & Group Tours
Groups report smooth coordination, timekeeping, and well-managed logistics across multiple destinations
Custom & Private Tours
Tailor-made trips receive praise for responsiveness, care with families, and attentive staff
Day Tours & City Sightseeing
Mossy Forest guide Rajev praised for knowledge and engagement; domestic packages described as hassle-free
Airport Transfer & Transport Services
Transfer coordination with cruise returns and flights reported as smooth and timely

How it compares

  • Rated 4.9 against a 4.63 average across the 127 corporate & group tours businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 85
Review volume 66
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
2
3
0
2
0
1
0

Questions people ask

Does TM Tours arrange Umrah and Hajj packages?
Yes. Their website lists Umrah Kubra (RM 8,290 per person, 4-bed rooms) and Umrah Premium (RM 8,490 per person) packages; hotels are positioned near the Haram in Makkah and Madinah. Reviews confirm special support for blind pilgrims and consistent group management.
Can TM Tours handle family trips with young children?
Yes. Customers with small children praise staff like Liza for handling logistics and making arrangements easier. They also arrange halal meal options, which families appreciate.
What happens if I have questions before and during my trip?
Staff respond quickly and maintain contact throughout the journey. Reviewers note timely updates, clear communication before departure, and continued support until safe arrival, with staff staying in touch during travel.
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Last updated 2026-09-15