18 low data
Malaysia Travel and Tour
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Corporate & Group ToursAirport Transfer & Transport ServicesDay Tours & City Sightseeing
Sila Tour & Travel Sdn. Bhd.
Airport Transfer & Transport ServicesDay Tours & City Sightseeing
- Location
- Sentul Selatan, Kuala Lumpur
- Services
- Airport Transfer & Transport Services, Day Tours & City Sightseeing
- Reviews
- 7
- Best for
- travellers needing to rebook flights due to disruptions
Business data from Google Business Profile, checked 2026-09-15.
What reviewers think
Experienced staff earn strong marks for solving booking and flight issues with care, but recent silence after payment and missing receipts have left a customer unsure whether the trip was real. The business shows best when problems arise; the weakness is basic communication after money changes hands.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- responsive problem-solving
- friendly and helpful staff
- reliable service
- smooth bookings and transport
Watch-outs
- unresponsive after payment
- no receipt provided
- payment method confusion
friendly-staffresponsive-communicationpoor-communication
Best for: travellers needing to rebook flights due to disruptions
Think twice if: you rely on quick payment confirmation and receipts before your trip
Strengths
- experienced staff who solve booking problems
- handles complex travel changes (flight cancellations)
Worth knowing
- Puan Kamariah and team successfully resolved cancellation caused by Mount Ruang eruption (April 2024)
- staff answered multiple customer questions on flight rebooking
What reviews say by service
- Airport Transfer & Transport Services
- transport bookings described as smooth; one recent customer received no receipt or reply after payment
- Day Tours & City Sightseeing
- limited evidence; one older review praised overall smooth experience with staff
How it compares
- Rated 3.1 against a 4.64 average across the 124 airport transfer & transport services businesses listed here.
- Has more Google reviews than 35% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 51
Review volume 39
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
3
4
1
3
0
2
0
1
3
Questions people ask
- Do I get a receipt after booking?
- A recent customer reported receiving no receipt after making full payment. Confirm receipt policy before booking.
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