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Trip Kita Travel & Tours SDN BHD

Updated 2026-09-15 · 5,046 reviewed · 304 listed · Scored from 27 Google reviews · How we rank ›

4.8(27) 77 composite score See reviews on Google ✓ Google-verified
Custom & Private ToursCorporate & Group ToursDay Tours & City SightseeingAirport Transfer & Transport ServicesAdventure & Outdoor Tours
Trip Kita Travel & Tours SDN BHD
Location
Taman Bukit Mayang Emas, Petaling Jaya
Services
Custom & Private Tours, Corporate & Group Tours, Day Tours & City Sightseeing
Reviews
27
Best for
Families and Muslim travelers seeking organized, low-stress Turkey holidays with cultural and religious touchpoints.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-17.

What reviewers think

Trip Kita consistently delivers smooth, family-oriented Turkey packages. Guides like Asyraf, Marco, and Ezry earn praise for knowledge, patience, and responsiveness. Accommodations feel homey; transfers are punctual and comfortable. Many repeat customers and strong word-of-mouth reflect real confidence in logistics and staff care.

Reviewers highlight practical touches: luggage storage, late checkouts, strategic homestay locations near transport, and staff fluent in Malay. Ground teams coordinate seamlessly across Istanbul and Bursa. Turkish cultural and religious moments (mosque visits, Ottoman history) resonate deeply. One outlier one-star review offers no detail.

Praised for
  • knowledgeable local guides
  • responsive communication and quick replies
  • well-organized itineraries and logistics
  • comfortable transport and accommodations
  • attention to family and group needs
knowledgeable-guidepunctualfriendly-staffresponsive-communicationwell-organizedclean-vehicleflexible-itinerary
Best for: Families and Muslim travelers seeking organized, low-stress Turkey holidays with cultural and religious touchpoints.
Think twice if: One one-star review with no explanation; otherwise no substantive complaints in 30 reviews.

Strengths

  • Multilingual staff (Malay, Turkish, English) and responsive communication
  • Asyraf, Marco, Ezry named as standout guides with deep local knowledge
  • Thoughtful logistics: luggage storage, flexible checkout, shopping assistance
  • Muslim-friendly: mosque visits, halal food, Quran-conscious scheduling

Worth knowing

  • Tour leaders named: Asyraf, Marco (Kamarul), Ezry, Eussuv, Duha, Amirul, Faezah, Anas
  • Homestays (RUMAHKITA brand) include washing machines, kitchens, strategic locations near tram stations
  • Merc Vito used for airport transfers and ground transport
  • Asyraf replies to inquiries within 5 minutes (noted in reviews)
  • Offer luggage storage and late checkout coordination

What reviews say by service

Custom & Private Tours
Private Istanbul, Bursa, Uludag tours praised for knowledgeable guides and smooth coordination.
Corporate & Group Tours
Group trips organized seamlessly; small group model noted as comfortable and not tiring.
Airport Transfer & Transport Services
Punctual pickups and dropoffs with friendly, English-speaking drivers; passengers report comfort and ease.
Day Tours & City Sightseeing
Guided day visits to Grand Bazaar, Blue Mosque, and historical sites well-researched and patiently explained.

How it compares

  • Rated 4.8 against a 4.71 average across the 103 custom & private tours businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 80
Review volume 63
Review recency 78
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
2
3
0
2
0
1
1

Questions people ask

How quickly does Trip Kita respond to inquiries?
Asyraf, one of their main coordinators, replies within 5 minutes according to a recent review.
Can they arrange accommodation in Istanbul?
Yes. They book Airbnbs and operate RUMAHKITA homestays with washing machines, kitchens, and locations near tram stations and shops.
Do staff speak English and Malay?
Yes. Reviews confirm guides and drivers communicate in basic English and Malay; translators are also provided on some trips.

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Last updated 2026-09-15