51 low data
kuala Lumpur Tour
4.5(2)Publishes prices
One reviewer found the Batu Caves visit spiritual and serene, though the overall evidence base is limited to two reviews total.
Day Tours & City SightseeingCustom & Private Tours
Reliance Premier Travel Malaysia
Corporate & Group ToursAirport Transfer & Transport ServicesDay Tours & City SightseeingVisa & Travel Document Services
- Location
- Tun Hussein Onn, Cheras
- Services
- Corporate & Group Tours, Airport Transfer & Transport Services, Day Tours & City Sightseeing
- Reviews
- 451
- Ranking
- #51 in Corporate & Group Tours
- Best for
- Corporate groups and travelers needing visa support or multi-country itineraries with dedicated coordination.
Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-17.
What reviewers think
Staff members including Nesh, Qystina, and Devan handle visa applications and bookings with notable efficiency, often helping clients at night and solving problems after trips begin. Reviewers consistently praise the company's ability to organize multi-country tours and corporate trips with local guides, personalized itineraries, and attention to detail from planning through the final day.
For visa work, the company has helped clients secure Australian, US, and other permits after initial rejections or missing documents. For group tours, they arrange flights, coaches, guides, and hotels across destinations like China, Turkey, and Phuket, with tour leader Nuna and others noted for accommodating unexpected requests and explaining local customs.
Praised for
- named staff professionalism (Nesh, Qystina, Devan, Evelyn, Nuna)
- visa service expertise and persistence
- responsive after-hours support
- well-organized itineraries
- attentive tour guides and drivers
- follow-up throughout trips
knowledgeable-guidefriendly-staffresponsive-communicationwell-organizedpunctualflexible-itinerary
Best for: Corporate groups and travelers needing visa support or multi-country itineraries with dedicated coordination.
Strengths
- staff stay engaged after-hours to resolve issues
- visa success record with difficult cases
- personalized group and private tour organization
- named guides and coordinators known by clients
Worth knowing
- Named staff: Nesh (flight bookings, cruise coordination), Qystina (flight bookings, voucher resolution), Devan (visa guidance), Evelyn (tour itinerary design and remote follow-up), Nuna (tour guide in Phuket), Rooney (tour coordinator, itinerary advising), Aizat (tour guide in Turkey)
- Visa support: Australia ETA, US visa, includes help after rejection or missing documents
- Coach amenities on group tours: charging ports, legroom
- Flight arrangement: seats grouped by team on corporate trips
- Post-trip follow-up: staff contact clients during travel to address issues
What reviews say by service
- Visa & Travel Document Services
- Staff resolve rejected or incomplete applications and handle multi-year voucher disputes efficiently.
- Corporate & Group Tours
- Coordinators balance packed itineraries with client preferences; tour guides adapt schedules and explain cultural context.
- Airport Transfer & Transport Services
- Airport tour leaders provide check-in guidance and regional information; drivers assist with unplanned sightseeing.
- Day Tours & City Sightseeing
- Limited evidence; one corporate trip included guided catamaran and spa excursions in Phuket.
- Custom & Private Tours
- Staff design itineraries with clients, accommodate business-specific requests (e.g., gem gallery for precious metals firm).
How it compares
- Rated 4.8 against a 4.63 average across the 127 corporate & group tours businesses listed here.
- Has more Google reviews than 93% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 86
Review volume 100
Review recency 100
Review sentiment 82
Profile completeness 100
Verification 30
Rating breakdown
5
403
4
27
3
10
2
2
1
9
Questions people ask
- Can Reliance help if my visa was rejected before?
- Yes. Reviewers report staff have helped reapply after initial rejections by identifying missing documents and guiding next steps.
- Do you arrange group transport on corporate trips?
- Yes. They organize coaches with legroom and charging ports, group flight seats, hotels, guides, and drivers for multi-day trips.
- Are staff available outside working hours?
- Reviewers note staff respond late at night to resolve travel issues, though regular support hours are 7 days a week.
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