Business data from Google Business Profile, checked 2026-10-15.
Many repeat customers book Ohana again for Nepal treks and overseas hikes. Guides like Husaini and Elwen earn praise for patience and care. Several recent reviews describe the same problem, though: information given before trips did not match what happened on the ground.
Mount Kinabalu and Rinjani reviews flag porter fee confusion, missing staff at checkpoints, late dinners and messy post-hike handovers. Two reviewers say they would not book again, so weigh recent complaints carefully.
Arif, Syakirin, and other instructors earn consistent praise for clear teaching and calm guidance, especially with nervous or first-time divers. Reviewers credit structured training, good safety focus, and affordable pricing for certification and refresher courses.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Nine Google reviews average 4.9, and none are one or two stars. Guests describe a driver named Nick who meets them on time, carries them through arrivals, and helps sort out problems. Several visitors say they have used the service more than once.
Last updated 2026-10-15