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Mitra Malaysia Sdn Bhd (Mitra Tours & Travel)

Updated 2026-10-15 · 5,102 reviewed · 306 listed · Scored from 74 Google reviews · How we rank ›

4.4(74) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Airport Transfer & Transport ServicesVisa & Travel Document ServicesCorporate & Group Tours
Mitra Malaysia Sdn Bhd (Mitra Tours & Travel)
Location
Kuala Lumpur, Kuala Lumpur
Services
Airport Transfer & Transport Services, Visa & Travel Document Services, Corporate & Group Tours
Reviews
74
Best for
Travelers seeking Asia-Pacific tours and first-time flyers needing personal booking support.

Business data from Google Business Profile, checked 2026-10-15. Facts from the business's own website were fetched 2026-08-27.

What reviewers think

Staff here respond quickly and know what they are doing. Reviewers praise named team members like Haiqmal, Nesh, and Azizan for handling flights, tours, and bookings smoothly. A track record at Matta Fair and repeat bookings suggest consistent delivery, though the review pool is weighted toward five-star praise.

Praised for
  • knowledgeable and helpful staff
  • fast turnaround and efficient service
  • good value on tour packages
  • professional team coordination
knowledgeable-guideresponsive-communicationfriendly-staffwell-organized
Best for: Travelers seeking Asia-Pacific tours and first-time flyers needing personal booking support.
Think twice if: Review count is small relative to the category average; few recent complaints visible but depth of feedback is limited.

Strengths

  • Established presence at Matta Fair
  • Named staff handling bookings personally
  • Visa application service bundled with tours

Worth knowing

  • Named staff: Haiqmal, En Nesh, En Azizan (flight bookings)
  • Travel Agency License KPK No. 0129
  • Regular vendor at Matta Fair
  • Repeat customers book through them multiple times

What reviews say by service

Day Tours & City Sightseeing
Reliable packages to Southeast Asia and regional destinations; repeat customers value personal staff attention.
Visa & Travel Document Services
Visa application handled alongside tour bookings; one reviewer praised Azizan's flight and travel efficiency.
Corporate & Group Tours
Team noted for good coordination at Matta Fair; website lists MICE and group tour packages.

How it compares

  • Rated 4.4 against a 4.66 average across the 138 airport transfer & transport services businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 64
Review volume 81
Review recency 91
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
8
3
5
2
2
1
5

Questions people ask

Do they handle visa applications?
Yes. Their website lists visa application as a service alongside tour bookings.
Can I book group or MICE tours?
Yes. Website lists Group/MICE tours among their services.
Are they open seven days a week?
Yes. Google listing shows opening hours published for all 7 days.
Request a quote

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Last updated 2026-10-15