55 low data
Crescent Prime Tours
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Day Tours & City Sightseeing
M.S. Star Travel Agencies Sdn Bhd
Day Tours & City SightseeingCustom & Private ToursCorporate & Group ToursAirport Transfer & Transport ServicesVisa & Travel Document ServicesAdventure & Outdoor Tours
- Location
- Chow Kit, Kuala Lumpur
- Services
- Day Tours & City Sightseeing, Custom & Private Tours, Corporate & Group Tours
- Reviews
- 266
- Best for
- Repeat travellers and groups seeking reliable, flexible multi-country tours and visa processing.
Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-17.
What reviewers think
Star Travel's repeating customers and visa clients describe itineraries that run on schedule with careful attention to detail and fair pricing. Staff including Ms Devi, Mr Faizal, Ms Aida, and Kala Akka are named repeatedly for patience, responsiveness, and going beyond standard arrangements, particularly for visa applications processed in under 10 days.
The business handles everything from domestic Sabah and Sarawak tours to international packages across Russia, Australia, Sri Lanka, and India. Reviewers note flexible itinerary changes, good-quality hotels, and vehicles throughout trips, though one mentioned wanting pre-visit information leaflets.
Praised for
- punctual and well-organised tours
- attentive, named staff (Devi, Faizal, Aida, Kala)
- visa processing speed and expertise
- flexible itinerary customisation
- good value pricing
knowledgeable-guidepunctualfriendly-staffgood-valuewell-organizedresponsive-communicationflexible-itinerary
Best for: Repeat travellers and groups seeking reliable, flexible multi-country tours and visa processing.
Strengths
- Established since 1978, serving repeat customers
- Visa processing completed in under 10 days
- Responsive, accountable staff who customise itineraries
- Inclusive packages with quality hotels and transport
Worth knowing
- Ms Devi praised for personalised tour coordination and hotel selection
- Mr Faizal specialises in visa applications (Australia, US); often completes in 5-7 days
- Ms Aida named for group visa support
- Kala Akka handles flight and accommodation booking
- Vehicles used include Toyota Crysta on India tours
- Packages include quality 4-star hotels and overnight cruise stays
What reviews say by service
- Day Tours & City Sightseeing
- Praise for well-planned Malaysia itineraries, punctual schedules, quality accommodation and vehicles.
- Custom & Private Tours
- Customers value flexibility to change itineraries and personalised attention from named staff throughout.
- Corporate & Group Tours
- Group visa applications processed quickly; tours include group discounts (Buy 3 Free 1 offers on Vietnam packages).
- Visa & Travel Document Services
- Multiple 5-star reviews for US and Australia visa support; Mr Faizal and Ms Aida praised for quick turnaround (5-10 days) and expert guidance.
- Adventure & Outdoor Tours
- Rohtang Pass excursion to mountains with snow highlighted for spectacular views; included in curated India packages.
- Airport Transfer & Transport Services
- Limited direct evidence; mentioned as part of broader service offer but no standalone review comments.
How it compares
- Rated 4.4 against a 4.59 average across the 252 day tours & city sightseeing businesses listed here.
- Has more Google reviews than 90% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 61
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
195
4
34
3
9
2
6
1
22
Questions people ask
- How long does a visa application typically take with Star Travel?
- Reviewers report US and Australia visa approvals within 5-10 days, with one group receiving approval in 5 days. Mr Faizal and Ms Aida handle the applications.
- Do they offer flexible itineraries?
- Yes. Reviewers consistently mention Star Travel changing tour details to match personal wishes and preferences before departure.
- What kinds of tours do they arrange?
- Their website lists day tours in Sabah and Sarawak, domestic Peninsula Malaysia tours, and international multi-day packages to Russia, Vietnam, India, Sri Lanka, Thailand, and Bali. Custom and group options are available.
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Munoha Malaysia Tour Packages
4.3(18)✓ Google-verifiedPublishes prices
Recent reviews split sharply: older five-star feedback praised responsive support and custom packages, but recent one-star complaints describe systematic issues including dishonest itineraries, rude drivers who delay trips intentionally, and demands for extra payment mid-tour. Evidence is limited and polarised, making this a high-risk choice.
Day Tours & City SightseeingCustom & Private ToursCorporate & Group Tours