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Jomlar Travel and Tours Sdn. Bhd.

Updated 2026-09-15 · 5,046 reviewed · 304 listed · Scored from 44 Google reviews · How we rank ›

4.3(44) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Airport Transfer & Transport ServicesDay Tours & City Sightseeing
Jomlar Travel and Tours Sdn. Bhd.
Location
Setapak, Kuala Lumpur
Services
Airport Transfer & Transport Services, Day Tours & City Sightseeing
Reviews
44

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-17.

What reviewers think

Jomlar Travel struggles with organization and follow-through. Multiple travelers report unresponsive staff, unprepared guides, and broken promises around accommodation and cancellations. The 4.3 rating masks deep structural problems: WhatsApp queries go unanswered, guides lack basic park knowledge, and the no-refund policy bites hard when trips fall apart. Tour packages to Taman Negara and houseboat rentals at Tasik Kenyir start from MYR 135.20, but budget carefully for surprise fees and expect minimal communication once you've paid.

Praised for
  • affordable tour packages
  • notable destinations served
Watch-outs
  • poor communication and slow response
  • guides lack knowledge and engagement
  • disorganized itineraries and logistics
  • no-refund policy enforced despite cancellations
  • hidden fees and surcharges
  • accommodation issues and last-minute changes
poor-communicationlast-minute-changescancelled-last-minutelanguage-barrieroverpricedhidden-fees
Think twice if: Think twice: unresponsive communication, guides lacking knowledge, and repeated refund disputes are red flags.

Strengths

  • range of houseboat options at Tasik Kenyir
  • packages include Taman Negara and Cameron Highlands destinations

Worth knowing

  • Asia Camp Resort used for Taman Negara stays (noted as minimal, three rooms)
  • Guides reportedly lack flora and fauna knowledge at Taman Negara
  • High-season surcharge of 200 MYR applied at accommodation
  • No-refund policy enforced even for cancelled or unavailable bookings
  • Slow WhatsApp response times reported across multiple bookings

What reviews say by service

Day Tours & City Sightseeing
Guides lack depth on park flora and fauna; activities poorly sequenced; most travelers see the same sites in a rushed afternoon.
Airport Transfer & Transport Services
Limited review evidence; no specific feedback on airport transfers in supplied reviews.

How it compares

  • Rated 4.3 against a 4.64 average across the 124 airport transfer & transport services businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 60
Review volume 72
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Rating breakdown

5
36
4
0
3
1
2
0
1
7

Questions people ask

What happens if I need to cancel?
The business states a no-refund policy on their website. Reviewers report this has been enforced even when trips were cancelled by the company (weather, accommodation closure) or unavailable services. Chargebacks have been necessary in some cases.
Do guides provide detailed commentary on Taman Negara?
No. Multiple reviewers report guides lack knowledge of the park's flora, fauna, and wildlife tracking. Competitors' guides were notably more informative and engaged.
How quickly do they respond to messages?
Reviewers consistently report WhatsApp queries take more than 24 hours to answer, making pre-trip planning difficult.

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Last updated 2026-09-15