What happens if my flight is delayed?

Drivers like Jeremy wait patiently at the airport and adjust your pickup time without complaint or extra charge mentioned.

Can drivers share facts about the areas they drive through?

Yes. Jeremy, John, and Sashi all offer local history, attraction tips, and food recommendations in English during journeys.

How do I communicate with Arima during my trip?

Customers co-ordinate via WhatsApp. Double-check the mobile number in your confirmation before travel.

Arima Travel Sdn Bhd

Updated 2026-09-15 · 5,046 reviewed · 304 listed · Scored from 234 Google reviews · How we rank ›

4.9(234) 88 composite score See reviews on Google ✓ Google-verified

Corporate & Group ToursAirport Transfer & Transport ServicesDay Tours & City SightseeingVisa & Travel Document Services

Location: Pjs 52, Petaling Jaya
Services: Corporate & Group Tours, Airport Transfer & Transport Services, Day Tours & City Sightseeing
Reviews: 234
Ranking: #62 in Corporate & Group Tours
Best for: Families and groups needing safe, informative airport and intertown transfers with reliable drivers.

Business data from Google Business Profile, checked 2026-09-15.

What reviewers think

Jeremy, John, Richard, and Sashi consistently earn five stars for patient, informative driving across airport runs, long-distance routes, and city tours. Each driver shares local history and facts fluently, handles flight delays without fuss, and accommodates passenger requests with ease. One booking mix-up over a phone number was quickly resolved via WhatsApp; beyond that, travellers report safe, comfortable journeys from KL airport to Penang, Malacca, Cameron Highlands, and Taman Negara.

The company operates as a transport layer for groups and individuals, leaning on named, reliable drivers who function as informal guides. Most users return their drivers' names specifically and mention wanting to book them again. Airport pickups, intertown transfers, and sightseeing stops feature throughout; communication happens chiefly through WhatsApp.

Praised for

knowledgeable and friendly drivers
safe, comfortable driving
patient with delays and requests
strong English and local knowledge

Watch-outs

occasional phone number confusion during booking

knowledgeable-guidepunctualfriendly-staffresponsive-communicationflexible-itinerary

Best for: Families and groups needing safe, informative airport and intertown transfers with reliable drivers.

Think twice if: Booking confirmations occasionally list incorrect contact numbers; check details before your trip.

Strengths

Named, reliable drivers with strong local knowledge
Patient handling of flight delays and itinerary changes
WhatsApp coordination and quick problem-solving

Worth knowing

Named drivers: Jeremy, John, Richard, Sashi
Routes: KL airport to Petaling Jaya, Malacca to KL, Cameron Highlands to Penang, KL to Taman Negara
Communication via WhatsApp
Drivers accommodate flight delays and individual requests without pushback

What reviews say by service

Airport Transfer & Transport Services: Drivers wait patiently for delayed flights and deliver passengers safely from KL airport to hotels and suburbs.
Day Tours & City Sightseeing: Intertown routes include sightseeing stops where drivers share local history and attractions.
Corporate & Group Tours: No specific corporate itinerary detail in reviews; handled as group transport.
Visa & Travel Document Services: No evidence in review text.

How it compares

Rated 4.9 against a 4.63 average across the 127 corporate & group tours businesses listed here.
Has more Google reviews than 89% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 91

Review volume 100

Review recency 100

Review sentiment 73

Profile completeness 75

Verification 0

Rating breakdown

224

Questions people ask

What happens if my flight is delayed?: Drivers like Jeremy wait patiently at the airport and adjust your pickup time without complaint or extra charge mentioned.
Can drivers share facts about the areas they drive through?: Yes. Jeremy, John, and Sashi all offer local history, attraction tips, and food recommendations in English during journeys.
How do I communicate with Arima during my trip?: Customers co-ordinate via WhatsApp. Double-check the mobile number in your confirmation before travel.

Request a quote

Similar tour agencies nearby

Travelution Holidays Sdn Bhd

4.9(40)✓ Google-verifiedPublishes prices

Reviewers consistently report smooth, stress-free holiday bookings handled by Marvin and his team. Marvin responds quickly to questions, arranges transfers and special requests (birthday celebrations, family room setups), and follows up before and during trips. The business excels at managing last-minute changes and large groups. Travelution specializes in Club Med packages across ski, beach, and all-inclusive resorts in destinations like Japan, Thailand, Maldives, and Indonesia. Their website claims Premier Club Med specialist status in Malaysia. One outlier review criticizes resort cleanliness and value, but appears to reflect guest dissatisfaction with the resort itself rather than Travelution's service.

Day Tours & City SightseeingCustom & Private ToursCorporate & Group Tours

View profile

Long Adventure (PJ)

4.8(23)✓ Google-verified

All 13 reviews are five-star, praising named instructors (Brice, Austin, BeeFong, Ava, Winson) for patience and clear teaching. Reviewers consistently mention feeling safe, gaining confidence in water despite nervousness, and passing certification exams. Equipment is called professional; one reviewer noted the fins at the PJ site are good quality.

Adventure & Outdoor ToursDay Tours & City Sightseeing

View profile